Terms of Refund & Service Cancellation
The Refund & Cancellation policy for all payments made towards account opening or any other brokerage services using any mode of payment stands as follows:
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The fees paid towards account opening charges for enabling equities, derivatives, commodities, or depository services are generally non-refundable once processing has commenced.
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Pick up of required documents related to physical account opening is subject to the availability of our authorized representatives at the given location and time.
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In the event your account is not opened by Team Max after 10 working days from the submission of all required supporting documents and authorizations, you may request a full refund of the account opening fee.
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If you have paid account opening fees multiple times due to a gateway error, please generate a support ticket here or email grievance@maxstockbroking.com, and we will initiate the refund to your source account.
Note: Completion of the refund credit to your bank account is subject to processing timelines of partner banking channels and payment gateway intermediaries (typically 5 to 7 business days).