Trading and Demat Account Agreement
This page contains terms and conditions governing trading and demat accounts with Max Stock Broking Private Limited ("Max"), Trading Member of NSE and BSE (SEBI Regn: INZ000280532) and Depository Participant with CDSL (SEBI Regn: IN-DP-CDSL-586-2021).
1. General Terms and Conditions
Before availing of online trading services, clients must complete the prescribed registration process. All investment decisions are based solely on the client's own evaluation of financial circumstances and risk objectives.
Max and its directors or employees are not liable for any trading losses incurred by the client as a result of relying on market information or opinions.
2. Security Precautions and Two-Factor Authentication (2FA)
In accordance with SEBI and Exchange directives, all trading platforms utilize mandatory Two-Factor Authentication (2FA) for login and online DIS debit transactions.
Clients are solely responsible for keeping their User ID, Password, and 2FA PIN strictly confidential. Any suspected unauthorized access must be reported immediately to stoptrade@maxstockbroking.com.
3. Order Routing and Execution
All orders placed via our electronic trading systems are routed to the respective Exchange computer systems in accordance with Exchange rules and surveillance mechanisms.
Market orders are executed at prevailing prices on the exchange floor. System confirmations and electronic contract notes are issued within 24 hours of trade execution.
4. Margin Requirements
Clients must maintain adequate margin in the form of approved cash or collateral securities. Max is entitled to close out or liquidate positions in the event of margin shortfalls as per SEBI risk management guidelines.
5. Pay-in and Pay-out Obligations
Funds and securities pay-in must be fulfilled strictly from and into the client's own verified bank and demat accounts. Third-party fund transfers or share receipts are strictly prohibited under AML rules.
6. Investor Grievance Redressal Mechanism
Max maintains a dedicated grievance redressal desk headed by our Compliance Officer. Clients can email grievances directly to grievance@maxstockbroking.com.
For detailed complaint handling timelines and escalation matrix to SEBI SCORES 2.0 and SMART ODR, please visit our Investor Charter & Grievance Redressal page.